Warranty & Product Condition Policy

Dony Liquor Store sells alcoholic beverages and related store items. Alcohol products do not include a general product warranty from Dony Liquor Store, and opened alcohol cannot be returned.

Damaged, incorrect, or missing items

If an order arrives damaged, incorrect, or missing an item, contact us promptly with your order number and clear photos where applicable. Eligible issues may be handled through replacement, refund, or another appropriate remedy depending on the order and legal restrictions.

Age-restricted delivery

Alcohol delivery requires the recipient to be 21 or older. Adult signature and photo ID may be required at delivery. Orders that cannot be legally completed because of age, location, or delivery restrictions may be cancelled and refunded where appropriate.

For the full policy, visit our Returns & Refunds and Shipping & Returns Policy pages.